Right skew describes a distribution with a long tail on the high side, so a minority of values are far larger than the rest. Case durations are right-skewed, which places the mean above the median.
A few matters take multiples of the typical time, because of appeals, enforcement problems or procedural complications. These drag the mean upward and are the reason a plan built on the median runs late on a meaningful share of matters.
Right skew is the reason tail-first measures such as the 90th percentile and excess time at risk exist. They describe the part of the distribution the median ignores.
Right skew is not an anomaly to be trimmed. The tail is part of the risk.
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